At Dewyor, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
a. Information You Provide
We collect personal information you provide when placing an order or interacting with us:
- Full Name
- Email Address
- Shipping & Billing Address
- Phone Number
- Payment Information (securely processed via third-party providers like Stripe or PayPal)
- Customization Requests (e.g., embroidered names)
b. Automatically Collected Information
When you visit our website, we automatically collect:
- IP Address
- Browser Type & Version
- Device Type
- Pages Visited & Time Spent
- Cookies (see Section 5 for more details)
2. How We Use Your Information
We use your data to:
- Process orders and provide customer support
- Send updates, order confirmations, and shipping notifications
- Improve website performance and user experience
- Customize and personalize your shopping experience
- Send promotional emails (only if you’ve opted in)
3. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Trusted third-party service providers (e.g., shipping companies, payment processors)
- Legal authorities, when required by law
All third-party partners are required to protect your data and comply with applicable privacy regulations.
4. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications at any time
- Manage or disable cookies via your browser settings
- Request a copy or transfer of your data (data portability)
To exercise any of these rights, email us at support@dewyor.com.
5. Cookies
We use cookies to improve your experience on our site. Cookies help us:
- Remember your shopping cart and preferences
- Understand visitor behavior and site performance
You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary for:
- Order fulfillment
- Customer service and support
- Legal and regulatory compliance
7. Third-Party Services
We may use or link to trusted third-party services, including:
- Google Analytics
- Facebook Pixel
- Stripe / PayPal
Each of these services has its own privacy policies. We encourage you to review them directly.
8. Security
We implement industry-standard measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Internal access controls
However, please note that no transmission or storage system is 100% secure.
9. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this policy, reach out to:
Dewyor Customer Support
Email: hello@dewyor.com
Website: www.dewyor.com